Contacts
Contact Us
Customer support via chat
For any request regarding your order, products, or privacy, please use the chat at the bottom right of the website. We respond within 24 business hours (Mon-Fri, 9 am-6 pm). If you have an ongoing order, always include the order number to speed up the process.
Why only chat and not email?
We have chosen chat as the main support channel to ensure traceability, speed of response, and security of communications: every request is recorded, linked to your order, and managed by authorized personnel. This method is consistent with what is stated in our Privacy Policy.
GDPR and privacy
To exercise your rights under Articles 15–22 of the GDPR (access, rectification, erasure, objection, and portability), use the chat and quote your order number for reference. More details in our Privacy Policy.
Returns and refunds
Return conditions are governed by our Refund Policy. For specific requests, open a chat conversation with the order number.
Formal communications and PEC
For administrative, contractual, or legal communications (e.g., notifications, certified digital mail, formal disputes), please use the company's PEC address: sesterzi2@pec.it.
Company Data
Sesterzi 2 S.r.l.
Via Carlo Maria Maggi 6 — 20154 Milan (Italy)
VAT No.: IT13834080965
PEC: sesterzi2@pec.it
Company email: info@laterego.it
Website managed by Sesterzi 2 S.r.l. in accordance with Legislative Decree 70/2003 and Reg. (EU) 2016/679.